Dear Prospective Anteater:
亲爱的食蚁兽们(食蚁兽为UCI的吉祥物,泛指该校的学生)
You recently received a letter from our admissions team regarding your status at the University of California, Irvine. I understand that the notification may have been disappointing and frightening, so I wanted to take a moment to explain our decision-making process, help you respond, and acknowledge our missteps.
你最近收到了一封来自我们招生团队的信,有关于你在加州大学尔湾分校的申请及录取状态。我明白这份通知可能给你带来失望和恐慌,因此我想花点时间解释一下我们的决策过程,以帮助你应对,并承认我们的失误。
This year, UCI experienced unprecedented demand from students eager to join the Anteater family. We received more than104, 000 applications – more than all but two colleges nationwide – and the number of students intending to register for fall classes was higher than expected. You are to be once again congratulated for your acceptance into one of the world’s premier universities.
今年,UCI收到的申请人数创历史新高,学生们加入食蚁兽大家庭的热情空前高涨。我们共收到超过10万4000份的申请-仅仅少于全国范围内两所大学的数量,而打算登记秋季课程的学生人数也比预期要高。再次祝贺你被世界顶级之一的大学录取。
Acceptances into all University of California campuses is provisional, contingent on meeting the contractual terms and conditions that were clearly outlined in your original admissions offer. This includes submitting all academic materials such as transcripts and test scores by the agreed-upon deadline, upholding strong academic performance throughout the senior year of high school that meets agreed upon thresholds, and having no discrepancies between the grades and courses you reported on your application and what we see once we review your official final transcript.
所有加州大学的录取都是暂定的,最终取决于你是否能够达到录取通知上所列举的入学申请要求。这包括:在截止日期前提交所有学术材料,如成绩单和考试成绩;在高三毕业期间保持良好的学术水平,达到录取分数要求;保障申请时所提交的成绩及课程与我们最后收到的官方成绩单一致。
Every year, we notify students who are not in compliance with these terms and conditions. And, every year, there are students who did not comply for legitimate reasons. In some cases, the actions which result in an offer being rescinded occur through no fault of the student. Perhaps their high school didn’t process the transcript or a teacher submitted the wrong grade. For those cases, we have an appeal process outlined on our website (http://www.admissions.uci.edu/apply/faq/appeals.php). If you believe that you received a withdrawal notification in error, or you have legitimate reasons for not complying with the acceptance agreement, I urge you to appeal. For those of you who already submitted an appeal, we are reviewing them as quickly as possible and we thank you for your patience as we work through the files we are reviewing.
每年,我们都会通知不符合规定的学生们,因不符合规定遭退学的情况也时有发生。
有时候学生被退学并非自身的原因,可能是高中学校未能寄送成绩单或老师提交了错误的成绩。如果是这样的情况,我们的网站上有上诉流程(http://www.admissions.uci.edu/apply/faq/appeals.php)。如果学生认为收到的通知有误,或学生有未能遵守规定的合理理由,都可以上诉。对于那些已经上诉的学生,我们在以最快的速度进行审理并且感谢你们在此期间的耐心等待。
We heard from some students that this year’s process was too stringent and our customer-service approach needs improvement. I acknowledge that we took a harder line on the terms and condition this year and we could have managed that process with greater care, sensitivity, and clarity about available options. Also contributing to the angst many of you have experienced is our traditional communication and outdated telephone systems that did not serve us well in this circumstance. For those who felt ignored or mistreated, I sincerely apologize.
我们听到有学生反映今年的入学审查太过严苛,而且学校的客服部门也需要改善。我承认我们今年提高了入学条件和标准,本来可以将申请流程做的更好,更谨慎,细致及清晰。但是,令大多数人感到焦虑和沮丧的是我们传统的沟通方式和过时的电话系统,没有能够很好地为申请者及校方提供帮助。我们向那些感到被忽视和怠慢的申请者们表示深深的歉意。
We are making every effort to do better, immediately. I have directed the admissions team to step up the personal outreach to notified students. We’re bringing in more people to review appeals and answer phones. We are committed to correcting any errors swiftly and providing the help you need in an empathetic and understanding way.
现在,我们正尽一切努力去做的更好。我已经组织我们的招生团队以最快的速度去和学生们取得联系。我们增加了更多的人员来阅读申诉和接听电话。我们承诺将会以最快的速度更正何错误,并且站在学生的角度为你们提供帮助。
In closing, there is one point that I want to make clear: All accepted students who meet the terms and conditions of the admissions offer will be welcomed into the Anteater Family. No acceptance will be withdrawn due to over-enrollment, despite external reports to the contrary.
最后,尽管外界报道的相反,有一点我要明确说明:欢迎所有被录取及符合入学条件的学生加入食蚁兽大家庭,不会有任何一份申请因为超过录取人数而被撤销。
We are dedicated to providing outstanding educational opportunities to as many qualified students as possible, and strive to ensure Anteaters have a successful and positive experience on campus and in the classroom.
我们致力于尽可能多地给符合条件的学生提供卓越的教育机会,并努力确保学生们在校园和教室里都有一个成功且积极的学习经历。
Sincerely,
敬上,
Thomas A. Parham, Ph.D
Vice Chancellor Student Affairs
University of California Irvine
Irvine, California. 92697